This is a permanent full-time opportunity, working Monday to Friday in a friendly and supportive office environment in Tunbridge Wells.

Working in the Sales Department you will be maintaining strong client relationships, assisting with quotations and tenders and helping to identify new business opportunities.

This role plays a key part in ensuring smooth sales operations, accurate record-keeping and effective communication with clients, while developing technical and commercial understanding of the business.

• Client Interaction and Support
• Quotation and Tender Support
• Sales Process and Opportunity Management
• Administration

The ideal candidate will have a keen interest in working within a technical sales environment along with excellent communication skills and a high level of numeracy and literacy. GCSES in Maths and English @ grade 5/C+ and above. Relevant work experience is desirable within Sales and/or Engineering environment.

The role will also involve occasional client visits so a full-driving licence is desirable.

Candidates should ideally live within a 10-mile radius of the town.

Benefits include:

• Excellent training and development
• 25 days paid annual leave plus bank holidays
• Company Cash Health Plan
• Company Pension
• Free on-site parking

Based at the Tunbridge Wells Head Office and reporting to the Client Services Manager. The Client Services Coordinator  will provide general administration support to the Client Services Department.

Duties:

Provide general administration and support for the Client Services Department.

• Undertake the preparation and running of Planned Preventative Maintenance Contracts , remedial works

and requests for callouts in an efficient manner.

• Operate and keep up to date all systems of filing and recording as required by company procedures and

efficiently.

• Have clear and efficient communication skills, both written and spoken, with all levels of customer,

supplier and work colleagues.

• Efficiently manage time to achieve maximum results and avoid delays.
• Understand and operate within the company authority structure, willingly receive fair and reasonable

instructions.

• Make and keep commitments but do not undertake the unachievable, and where appropriate to properly

delegate tasks.

• Manage telephone and email correspondence.
• Adhere to the requirements of the Company Handbook.

Key Responsibilities:

Administrative & Coordination:

▪ Provide administrative support for the Client Services, Maintenance and Remedial Works Teams.

▪ Maintain PPM/Engineering schedules, create job folders and update service management software.

Planned Maintenance & Extra Works:

▪ Confirm creditworthiness before proceeding with new contracts or extra work.

▪ Process renewals and new orders.

▪ Coordinate engineers and subcontractors, including RAMS creation, procurement of materials and access

permits for site.

▪ Liaise with clients to confirm access, materials and job readiness.

▪ Track job progress, ensure reports are completed, logged and distributed to Clients in line with individual

KPI’s.

▪ Handle customer feedback on any issues with our delivery capability and pass to the General Manager if

escalation is required.

▪ Maintain the Engineers 24hr Rota and advise JAM Media Response via the dedicated portal, of any changes

to engineers or sites.

Health & Safety & Compliance:

▪ Maintain up-to-date risk assessment records.

▪ Prepare RAMS and permit-to-work access documents.

Finance & Invoicing:

▪ Use finance systems to review accounts, post entries and invoicing.

▪ Handle invoicing promptly upon job or material delivery completion.

 Skills & Requirements:

▪ Strong IT and admin skills with the ability to learn internal systems.

▪ Excellent communication and time management.

▪ Ability to follow instructions, meet deadlines independently or working collaboratively.

▪ Flexibility to adapt as the role evolves and undertake any adhoc duties as required.

A well-established and reputable accounting practice is seeking a highly skilled and experienced Tax Accountant to join a friendly team in the Tunbridge Wells area.  This is an exciting opportunity for an ambitious and driven individual who is CTA (Chartered Tax Adviser) qualified and has experience across various tax areas.

Main duties & responsibilities include:

• Provide expert tax advice and services across a wide range of tax areas, including but not limited to income tax, corporate tax, inheritance tax, estate planning and capital gains tax.
• Assisting colleagues at all levels with tax queries on a diverse portfolio of clients, including individuals, small businesses and corporate clients.
• Prepare and review tax computations, tax returns and supporting documents in line with deadlines and tax regulations.
• Offer tax planning and advisory services to clients, helping them optimise their tax positions.
• Research complex tax issues and provide practical, solutions-driven advice.
• Liaise with HMRC on behalf of clients, responding to enquiries and resolving disputes.
• Keep up-to-date with changes in tax legislation and ensure clients’ affairs are compliant with the latest tax laws.
• Supervise and mentor junior staff, providing guidance on technical and procedural matters.
• Restructuring corporate groups.

Key Requirements:

• CTA qualification or the ability to demonstrate a significant amount of high-level practical experience in all areas of tax.
• Experience in a practice environment with strong technical knowledge in a variety of tax areas.
• Excellent understanding of UK tax legislation, tax planning and compliance.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Ability to work effectively under pressure and meet deadlines.
• Strong organisational skills with attention to detail and a proactive approach.

Would also be beneficial to have:

• Experience managing a portfolio of clients.
• Experience in leadership and mentoring.

Package:

• Salary (Market rate based on level of experience)
• Death in Service insurance (5x basic salary)
• Private Medical Insurance

We are looking to recruit an Administrator for a well established, professional business in Orpington.  Your role will be to support the Team and Director with  general administration and customer service duties.

• To be first point of contact for customer / client queries over the phone
• Welcome any visitors on arrival at Reception
• Resolve non-complex issues and escalating more complex queries as needed
• Liaise with external stakeholders and suppliers
• Update the company database and deal with incoming / outgoing emails
• Type up documents and correspondence
• Filing, photocopying and scanning
• Dealing with incoming and outgoing post

Suitable candidates will need to have previous office administration experience along with excellent customer service skills.  Confident, accurate keyboard / typing skills  essential and be fully conversant with MS Word and MS Excel.

Hours are Monday to Friday 0900 to 1730.

Free on-site parking available.

Salary up to 25K PA

We are looking for a Trainee Control Panel CAD Designer for a professional services organisation in the Tunbridge Wells area. The role comes with excellent benefits including Career Development, Parking, Private Medical Insurance, enhanced pension, Group Life Assurance, Group Income Protection (all upon successful completion of probation).

This role would suit an Engineering college leaver / graduate or somebody with at least 1 year’s relevant work experience.

The jobholder will have the following responsibilities:

Control Panel Design

• Gain an understanding of points lists, components, electrical standards, and company standards.
• Use design software to produce 2D wiring diagrams.
• Attend preliminary meetings to understand the project specifications and scope.
• Manage RFIs, technical submittals and attend design meetings, whilst liaising closely with the procurement department and production line.
• Be able to fully understand the design requirements of each control system project, seeking information where required, and then implement the control system design.
• Gain knowledge of leading manufactures equipment/systems.
• Be proficient in the operation and use of Microsoft based software such as MS Word, Excel, Outlook, PowerPoint etc.

Skills

• Have a relevant qualification / degree / college diploma
• Have clear and efficient communication skills, both written/drawn and verbal, to enable you to communicate with all clients, supplier and work colleagues with whom you will have regular contact.
• To be able to efficiently manage your time to achieve maximum results, effectively achieve deadlines and avoid delays.
• Have the required level of computer literacy skills for the role.
• Undergo training as required by the company and to demonstrate the necessary ability to learn.
• Operate and keep up to date all systems of filing and recording as required by company procedures and as necessary to efficiently carry out the “Primary Objective”.
• Have clear and efficient communication skills, both written/drawn and spoken, with all clients, suppliers, and work colleagues with whom you have contact.
• Efficiently manage your time to achieve maximum results and avoid delays.

Hours of work are Monday to Friday.

On-site car parking.

This is a full-time opportunity for an experienced handyperson to work for a well established organisation. The role will be to provide facilities support based over two sites, one in Tonbridge and one in Sevenoaks.

Working as part of a wider team you will be responsible for:

• Supporting the Facilities Manager with supervision of contractors undertaking work and the work of external cleaners, to ensure that terms of contracts are met and within budget and the highest possible standards of work, cleaning and hygiene are maintained throughout the building.
• Support the Facilities Manager with monitoring the condition, safety and security of the site throughout the year.
• Minimise the possibility of theft or vandalism and maintain the fabric of the buildings, thereby ensuring a safe and sound working environment for all stakeholders.
• Support the Facilities Manager with the ordering, maintenance and storage of materials and equipment and implement appropriate control systems for all stock items to facilitate the efficient operation of site maintenance, repairs and safety work.
• Co–ordinate with the daily/weekly operations required to meet the needs of the building, third parties, and contractors.
• Assisting with logistical support for any onsite events.
• Assist with the co-ordination and allocation of car parking for large scale events.
• Ensure the buildings meet health and safety standards.

Experience:

• Previous experience gained from a facilities or maintenance role is essential.
• Confident DIY skills with the ability to move and handle objects including tools and furniture.
• Able to work as part of a team, using your own initiative.
• PC literate with good attention to detail.
• Able to follow health and safety guidelines.
• Have a full driving licence and own car

Hours of Work:

37 hours per week on a shift basis i.e. 0700-1500 and 1000-1800

Benefits:

On-site car parking / 5.4 weeks annual leave plus bank holidays / Healthcare Cash Plan / On-site Canteen serving hot and cold food & beverages / Employee Assistance Programme / Pension / Employee Discount Scheme / Flu Vaccinations and more…..

Overview

This is a permanent role working for a well established organisation in Tunbridge Wells. You will be joining a busy and well-respected IT department.

The predominant purpose of this role is to support the use of IT through maintenance of software, hardware, and related equipment, and to provide support to staff and users across a few sites to ensure administration and learning outcomes are maximised.

The ideal candidate will have a Level 3 Diploma (or equivalent) in IT and proven experience in an IT environment and working with relevant software and networks. You must be able to demonstrate you have strong communication skills, with the ability to communicate with stakeholders at all levels.

Hours of work are Monday to Friday 0830 to 1700.

Key Duties and Responsibilities

• Technical support – Provide first- and second-line support to end users, possess the ability to troubleshoot advanced technical issues and escalate when required, provide training and/or assistance to the Junior IT Technicians, as well as staff and students if required.
• Network management – Have knowledge of networking, including the configuration and deployment of firewalls/managed switching.
• Mobile devices – Possess excellent knowledge of mobile device management for multiple operating systems (Windows/MacOS/iOS).
• Asset register – Maintain the asset register across the entire IT estate, purchasing equipment in accordance with our procurement policies.
• Software support – Maintain the software installed on devices using remote deployment applications.
• Communication – Deploy and maintain the telephony and PA system.
• Cloud Services – Maintain the cloud services, ensuring access and accounts are provisioned correctly.
• Security – Maintain the hardware/software used to secure data, including enterprise malware products and firewalls.
• Safeguarding – Assist the DSL team with reports from our safeguarding/filtering software.
• Professional Development – Keep up to date with current legislation, research and developments, training, and educational technology.
Own car and driving licence desirable.

Benefits:

• Pension contribution

• Free flu vaccinations

• Employee Assistant Programme

• Free eye tests

• Paid moving day

• Use of facilities

• Access to free will-writing service (for 2023)

• Car parking on site

CUSTOMER SERVICE ADMINISTRATORS