To provide administrative support services to Customers from initial contact through to the end of the contract terms.
The following key responsibilities and duties will apply, depending on which Customer Services team you are working in.
Key Responsibilities & Duties
Collation and dispatch of correspondence
Open and distribute customer correspondence to Customer Services Administrators
Processing payment collection instructions
Liaising with customers for outstanding information or requirements
Setting up new, amend and cancel direct debits
Deal with batching cheque payments and reconciliation
Banking cheque payments
Processing payments to the customer
Filing, scanning and destruction of paper records
Experience:
Good computer skills
Good organisation skills
Strong attention to detail
Enthusiastic and adaptable
Good communication skills
Reliable and enjoys working in a busy office and team environment
Hours of Work:
This will be a part-time role on a 6 month contract.
Monday to Friday from 1000 to 1300. 15 hours per week.
Please only apply if you are able to work the above hours.