07563 559 137
Job Category: | Financial, Legal & HR |
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Job Title: | CLAIMS TEAM MANAGER |
Job Reference: | MH |
Job Location: | Birmingham (Hybrid) |
Job Salary: | 37k PA PLUS 3.5K BONUS |
Job Type: | Permanent |
THIS IS A HYBRID ROLE WORKING 3 DAYS PER WEEK IN THE OFFICE AND 2 REMOTELY.
As a Claims Team Manager in a busy, fast paced claims department you will be responsible for leading, motivating and developing a team of Customer Claims Specialists which delivers outstanding experiences to customers each and every day, whilst ensuring that all performance targets and KPI’s are consistently met
This position is based on a 35 hour week on shift basis. Hours will be between 8am to 8pm Monday to Friday, 9am to 5pm Saturday. However, our business can be unpredictable and there will be times when we need you to work longer.
You will:
About you:
Staff Benefits
You will receive excellent training for this role as we are dedicated to ‘Achieving Excellence Through Learning.’ You are always encouraged to bring your ideas and highlight any areas for improvement in processes.
In exchange for your expertise, experience and enthusiasm, the organisation will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
You will provided with competitive annual leave and contribute towards a company pension scheme. You will have access to a range of discounts on products, as well as vouchers and discounts for high street and online retailers. You will also benefit from a company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Insurance, Roadside Assistance free after 6 months’ probation, Corporate Social Responsibility and an Interest free season ticket loan after probation.
Job Type: Full-time